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Inside Sales Support Associate  

Department: Sales 

Wage: $16-$18 per hour based on qualifications and experience + Commission

Job Description:

U.S. Canvas & Awning, a premier Houston-based awning company has an opening for an Inside Sales Associate with talent, initiative, and drive to join their team and have a development role in their growing organization. As a leader in the industry, we have a family-owned and operated environment, and strive to provide the best in quality products, and superior fabrication along with installation services driven by a client-centric approach. We are looking for highly motivated individuals to assist our company teams and clients through each step of the sales process in a high-velocity environment. This includes working with office staff and customers to promote products and services. Provide administrative support for sales management. Our customers are at the core of our business and the Sales Assistant is an integral component of that relationship. We are looking for a dependable person with a professional demeanor, excellent communication skills, and a willingness to grow and learn professionally. We are a background-friendly team that believes in second chances.

Primary Responsibilities:

  • Oversee and review project plans, requirements, and specifications (developing and executing a sales plan)

  • Develop an accurate proposal based on material, equipment, and labor costs

  • Coordinate and set up appointments with clients (residential, commercial, municipal, etc.)

  • Maintain client accounts and update accurate knowledge of clients' accounts and history.

  • Review quotes and estimates with the project team

  • Schedule site assessments with customers and internal team members.

  • Coordinate project documentation & logistics from design through fabrication and project installation

  • Ensure customer satisfaction by responding promptly to customer inquiries via phone and email, and texts

  • Establish, develop, and maintain positive business and client relationships

  • Support the activities of the sales management and others in the office

  • Communicate effectively and help market our products and services

  • Answer incoming phone calls and communicate directly with new clients/leads inquiries via phone, email, etc.

  • Support all business aspects of the company including other duties as related and directed

Key Requirements / Competencies

  • Minimum 3 years of non-retail sales with some knowledge of the manufacturing or construction industry

  • Advanced computer skills with data reports and design software. (Excel, CAD, hand drawings, etc.)

  • Demonstrated progressive outside Sales/Project Management experience preferred

  • Ability to conceptualize and design products based on the use and application.

  • Strong presentation, time management, and polished organizational skills

  • Good leadership and problem-solving skills with attention to detail and high level of accuracy

  • Excellent communication (oral/written), sales, mathematics, and customer service skills

  • The ability to multi-task, work in a fast-paced environment, and meet deadlines

  • Can work and represent the company in a professional manner.

  • Come in with a willingness to learn

Benefits​

  • Paid Holidays*

  • Paid Vacations*

  • Paid Sick Days*

*Waiting Period May Apply

Position is Monday through Friday 8:00 am to 5:00 pm but not limited to this schedule.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

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